FAQ

What’s New at InsideTracker

To give our most elite customers the data-rich analysis they crave, the InsideTracker scientific team has developed a new plan geared towards consummate performers. We are proud to announce our most comprehensive blood analysis package yet: the Ultimate Plan.

Available worldwide (except New York), the Advanced Home Kit is an exciting new InsideTracker service. Using a blood spot collection card, you nick your finger and collect a sample of several drops of blood. The Advanced Home Kit includes a prepaid 2-day UPS return shipping envelope to make it easy for you to return the sample to us. From just a small blood sample, you receive personalized blood analysis and sophisticated recommendations for 7 biomarkers key to overall well-being and performance, including cortisol, CRP, and vitamin D. Just collect your sample, seal it in the prepaid* shipping pouch, and return via UPS. For more information about the InsideTracker Advanced Home Kit, visit the Home Kit page and and read our blog post.

*Outside of the US, you pay the cost of return shipping.

The Basics

  • A personalized series of blood tests to establish a baseline, to compare your results to benchmarks, and to track your progress for key scientifically proven biomarkers for health, wellness, and performance
  • A continuously updated tracking of validated scientific research and integration into the InsideTracker engine
  • A web-based subscription service with personalized, actionable recommendations (nutrition, exercise, supplements, lifestyle)
  • Personalized dashboards and online tracking tools

InsideTracker measures key biomarkers selected by scientists for their relevance to athletic performance and wellbeing. These biomarkers, refined from a list of 3,000, include: albumin, ALT, AST, calcium, cholesterol, chromium, cortisol, c-reactive protein, creatine kinase, ferritin, folic acid, GGT, glucose, HDL, hemoglobin, LDL, magnesium, potassium, serum iron, SHBG, sodium, TIBC, total testosterone, free testosterone, transferrin saturation, triglycerides, UIBC, vitamin B12, vitamin D, white blood cell count, and zinc. For more information about the biomarkers tested in each InsideTracker plan, visit our Plans page.

We are always monitoring the scientific literature and considering new biomarkers to add to our plans.

  • InsideTracker gives you important information you won’t get in an annual blood test, measuring blood biomarkers key to overall well-being and athletic performance. Your physician will mainly test biomarkers related to disease; InsideTracker tests markers related to health and performance.
  • InsideTracker tells you if your levels are optimal, not just normal. The proprietary algorithm, B.R.A.I.N., or Biomarker Research Analysis Integrative Network, integrates into your blood analysis an “optimal zone,” a range specific to each person that takes into account unique demographic information including age, gender, ethnicity, and activity level, as well as lifestyle and performance goals.
  • Within days after your blood test, you will have online access to your analysis and evidence-based nutrition, exercise, lifestyle, and supplementation recommendations for how to improve your biomarkers. Your doctor, on the other hand, will just send you a card in the mail that says if your results are “normal.”

We believe in partnering with your doctor and encourage you to share your InsideTracker experience and results with him or her.

Please go to Demo.

Compare Plans

Fitness $149
Performance $299
Ultimate $499
Energy and Metabolism
Glucose
Total Cholesterol
Low-density Lipoprotein (LDL)
High-density Lipoprotein (HDL)
Triglycerides
Bone and Muscle Health
Calcium
Vitamin D
Brain and Body
Magnesium
Folate
Vitamin B12
Minerals
Potassium
Sodium
Zinc
Chromium
Inflammation
C-Reactive Protein
White Blood Cells
High Sensitivity C-Reactive Protein
Strength and Endurance
Creatine Kinase
Testosterone
Free Testosterone
Cortisol
Sex-Hormone Binding Globulin
Albumin
Oxygen and Performance
Hemoglobin
Ferritin
Total Iron Binding Capacity
Unsaturated Iron Binding Capacity
Iron
Transferrin Saturation
Liver Health
Asparate Aminotranferase
Alanine Aminotransferase
Gamma-glutamyl Transpeptidase
Home Kit (B) $109
Home Kit (A) $299
Energy and Metabolism
Glucose
Total Cholesterol
Low-density Lipoprotein (LDL)
High-density Lipoprotein (HDL)
Triglycerides
Bone and Muscle Health
Calcium
Vitamin D
Inflammation
C-Reactive Protein
White Blood Cells
High Sensitivity C-Reactive Protein
Strength and Endurance
Creatine Kinase
Testosterone
Free Testosterone
Cortisol
Sex-Hormone Binding Globulin
Albumin
  • InsideTracker recommends having a follow-up Fitness, Performance or Ultimate blood test done every 2-6 months to measure your progress toward your goals. You can save on the cost of follow-up blood tests by purchasing an InsideTracker Fitness or Performance Plan with 2 or 4 blood tests. For more information, visit our Store page.
  • The Home Kit is so simple and easy that we recommend you re-test monthly to keep close track of your markers.

Yes! The best way to do this is to print your results. In the top right corner of your screen when you are logged in, you will see a printer icon. Please click on that. If you do not have your printer settings configured, you will have to do that step first. Please email us at contactus@insidetracker.com if you have any problems.

Yes, all Labcorp locations are CLIA-certified.

Great! Please go to Affiliate Program to learn more.

Availability

  • The InsideTracker Advanced Home Kit* and the InsideTracker DIY Plan are available worldwide.
  • InsideTracker Fitness, Performance and Ultimate Plans are available across the US. The blood test (which is included in all plans except DIY) is available in most states at testing centers operated by our partner, LabCorp. In Hawaii, Maine, New Jersey, New York, North Dakota, South Dakota, and Rhode Island, however, at-home testing is required (additional fee of $80/$130 in Hawaii). In states where lab testing is available, you may also select the at-home/office blood testing option if you prefer to have an examiner come to your home or office to take the blood sample.
  • The InsideTracker Basic Home Kit is available anywhere in the US.

*Everywhere except New York.

Yes, international customers now have two great options. First, you can purchase the Advanced Home Kit to test 7 key biomarkers in the comfort of your own home for just $299 plus the cost of return shipping. Second, you can take advantage of InsideTracker's Do-It-Yourself (DIY) option in which you can upload your previous blood test information (for example, from an annual physical) into our program for only $49US. You can upload the results in international units, and we will convert them to US standard units. For more information about the InsideTracker Advanced Home Kit or DIY, visit our Store page.

You must be at least 18 years old to use InsideTracker.

Yes! Pregnancy may affect your biomarkers, and we take this into consideration in creating your optimal zones and recommendations. For this reason, please be sure to indicate that you are pregnant in your profile settings (click on “Settings” in the top right corner of your screen when logged in to InsideTracker).

Purchasing

Please go to Choose Plan Page and select the plan you wish to use. If you need help determining which one is right for you, we are happy to help. Please email us at contactus@insidetracker.com.

NO additional cost for the blood test. The cost of the Fitness, Performance or Ultimate blood test at a lab testing location is included in the cost of these plans. If you would like to have an at-home or at-office blood test, there is an additional fee of $80 ($130 in Hawaii). The cost of the home kits includes all necessary materials for taking a small sample of your own blood and sending it back in the mail.

Yes, you may upgrade to a more comprehensive plan at any time. Please email us at contactus@insidetracker.com and we will be happy to make the change for you.

At this time, InsideTracker does not accept insurance, and InsideTracker plans are not eligible for HSA coverage.

Yes! Please click on the white “Gift it” button underneath the appropriate plan, on the Plans page. You are welcome to email contactus@insidetracker.com for further details.

Blood Test

  • For the Fitness, Performance or Ultimate Plan, you must fast for 12 hours before the test. During the fast you may drink water, but you may not consume any other food or beverages.
  • For the Basic Home Kit, you must fast for 9 hours before taking your blood sample, and for the Advanced Home Kit, you must fast for 10-12 hours. During the fast you may drink water, but you may not consume any other food or beverages.

In addition to fasting for 12 hours for the Fitness, Performance, and Ultimate plans, 9 hours for the Basic Home Kit, and 10-12 hours for the Advanced Home Kit, please:

  • Do not exercise heavily for two days before the blood draw, as this could affect your results.
  • If you selected Fitness, Performance, or Ultimate, please bring your printed lab slip and photo ID to LabCorp on the day of the test. If you selected an at-home or at-office blood test, prepare in the same way. An examiner will come to your home or office at the scheduled time. The appointment typically takes no more than 10 minutes.
  • If you selected the Basic or Advanced Home Kit, please read and follow the instructions in the kit very carefully.

For Ultimate only:

  • For most accurate blood test results, beginning weight lifters should avoid lifting for at least 7 days before their InsideTracker blood test.
  • For most accurate blood test results, do not drink any alcohol for at least 24 hours before the InsideTracker blood test.

You can, but it is best to take a day off the day prior to your test, and to test after a week of light activity.

Ultimate users: For most accurate blood test results, beginning weight lifters should avoid lifting for at least 7 days before their InsideTracker blood test.

You are not required to schedule an appointment ahead of time, but you may if you wish. Either way, you must bring a printed copy of your lab slip and photo ID with you to Labcorp.

To schedule your appointment, go to the LabCorp website.

  • Use the lab locator to find your nearest LabCorp location
  • Click "Schedule an Appointment" next to the lab location you would like to visit
  • For reason for testing, select "Labwork (Routine Clinical)" and "Yes" for Fasting
  • Select a time slot from the choices given
  • Fill in your personal information
  • For Primary and Secondary Insurance or Payment, select "Other." There are no additional fees for your lab work.

For our Fitness, Performance, and Ultimate panels, you will have your blood tested at a Labcorp facility. To find a location near you, click here. For the Home Kit and Advanced Home Kit, you will take a blood sample in the comfort of your own home.

Not necessarily. If you would like to know your nutritional and health status while on the medications/supplements, please continue to take them.

You must bring a printed copy of your lab slip and photo ID with you to Labcorp. Labcorp cannot accept a copy of the labslip on your phone.

If you are having an at-home or at-office test, please have your photo ID handy, and print out your lab slip if possible.

If you are at Labcorp and the lab technician or administrative person asks for payment, please tell him or her that your test is pre-paid, per your lab slip. If you have any issues, please feel free to call us at (800) 513-2359.

  • For Fitness, Performance and Ultimate plans, your blood analysis and InsideTracker recommendations will be available 5-7 business days after your blood draw.
  • For the Home Kit, you will receive your results within two weeks from the date when you return the sample in the prepaid envelope.

We will send you an email alerting you that your results are ready. At that time, you will be prompted to click on a personalized link and create a password to log into InsideTracker for the first time. We recommend that you also fill in your Settings information (height, weight, daily habits, etc.) at that time.

There is NO additional cost for the blood test. The cost of the Fitness, Performance or Ultimate blood test at a lab testing location is included in the cost of these plans. If you would like to have an at-home or at-office blood test, there is an additional fee of $80 ($130 in Hawaii). The cost of the home kits includes the materials for taking a small sample of your own blood and sending it back in the mail.

If you are at Labcorp and the lab technician or administrative person asks for payment, please tell him or her that your test is pre-paid, per your lab slip. If you have any issues, please feel free to call us at (800) 513-2359.

Our system is a self-contained web platform that includes optimal biomarker level zones as well as nutrition and lifestyle recommendations personalized to you. We encourage you to discuss your results with your healthcare provider(s), as well.

Our DIY plan allows you to upload past lab work to your account so you can view your new InsideTracker results side by side with your old values. You may also utilize DIY on its own.

Good question! In the data entry screen, please look to the right of each data entry field, and you will see a drop down menu. This menu allows you to adjust the units to match those in your lab report. If you have further questions about conversion, we would be happy to help. Please email us at contactus@insidetracker.com.

A great place to start is our blog, located at http://blog.insidetracker.com/. Our past blog posts have discussed the importance of all of the biomarkers that InsideTracker measures. They also provide practical fitness and nutrition information that will help give you a roadmap to achieving your athletic and personal wellness goals.

Also, when you get your InsideTracker results, there is a blog link for each biomarker on your Bloodwork page. The blog is personalized for you based on your biomarker results, your Meal/Diet Preferences, and your settings.

  • After you buy your Fitness, Performance or Ultimate InsideTracker plan online, you may immediately schedule a blood test at a LabCorp testing location. If you are having your blood tested at home or at the office, you will receive a call from the blood testing company within 3-5 business days after you have ordered your InsideTracker Plan. In scheduling your blood test, please remember that you must fast for 12 hours before the test. Also, do not exercise heavily for two days before the test, as it might influence the level of some markers. Don’t forget to bring your printed lab slip and photo ID to LabCorp on the day of the test.
  • For the Home Kit, your package will arrive in the mail within a week after you order. Then you can test anytime in the comfort of your own home.
  • For the Fitness, Performance or Ultimate Plan, you must fast for 12 hours before the test. During the fast you may drink water, but you may not consume any other food or beverages. Do not exercise heavily for two days before the blood draw, as this could affect your results. Bring your printed lab slip and photo ID to LabCorp on the day of the test. If you selected an at-home or at-office blood test, prepare in the same way. An examiner will come to your home or office at the scheduled time. The appointment typically takes no more than 10 minutes.
  • For the Basic Home Kit, you must fast for 9 hours before taking your blood sample, and for the Advanced Home Kit, you must fast for 10-12 hours. During the fast you may drink water, but you may not consume any other food or beverages. Do not exercise heavily for two days before the blood draw, as this could affect your results. Please follow the instructions in the kit very carefully.
  • InsideTracker Fitness, Performance and Ultimate blood testing is provided at 1,800 lab testing centers operated in the US by our partner, LabCorp. In Hawaii, Maine, New Jersey, New York, North Dakota, South Dakota, and Rhode Island, however, at-home testing is required. To find the LabCorp nearest you, click here.
  • You can use the InsideTracker Home Kit anywhere in the US – at your home, your office, or anywhere you happen to be.

When you originally purchased an InsideTracker plan, you should have received an email message with your lab slip attached. If you cannot locate that email, please email us at contactus@insidetracker.com and we will be happy to send you another copy.

Please read through the instructions in your kit carefully and completely. For the Advanced Home Kit, you will gently milk your finger to release 12 drops of blood, one in each circle on the blood spot card. For the Basic Home Kit, you will milk your finger to release several drops of blood into the small cassette. After you let the blood spot card or cassette air dry for at least 30 minutes, put it in the mail in the package provided, along with the requisition form.

  • For Fitness, Performance and Ultimate plans, your blood analysis and InsideTracker recommendations will be available 5-7 business days after your blood draw.
  • For the Home Kit, you will receive your results within two weeks after you mail the sample back in the prepaid envelope.
  • InsideTracker recommends having a follow-up Fitness, Performance or Ultimate blood test done every 2-6 months to measure your progress toward your goals. You can save on the cost of follow-up blood tests by purchasing an InsideTracker Fitness or Performance Plan with 2 or 4 blood tests. For more information, visit our Plans page.
  • The Home Kit is so simple and easy that we recommend you retest monthly to keep close track of your markers.

Creating an Account

It’s easy! Select an InsideTracker package here. When you are ready to have your blood drawn, print out your lab slip and bring it with you to the Labcorp location. You can just show up, or make an appointment through the Labcorp website. To find a location near you, please go here.

Results take about 5-7 business days to come in, and we will notify you via email that your results and recommendations are ready for viewing.

Labcorp regulations require all customers to be at least 18 years of age to have their blood tested.

Yes. The law requires you to identify yourself honestly for blood testing.

Once your first set of blood test results come back, you will receive an email with a prompt to click on a personalized link to log into InsideTracker. Once you create a password and log in, please click on “Settings” in the upper right corner of your screen. There, you can fill in diet, exercise, and other lifestyle and habit information.

My Profile

Please log in and click on the “My Account” link in the top right corner of your screen, and then click on the “Settings” link, again in the top right corner of your screen. On that page, you may update any of your profile information and preferences. Please email us at contactus@insidetracker.com if you have further questions.

Please send us an email at contactus@insidetracker.com and we will be happy to help.

Our DIY plan allows you to upload prior blood test results obtained via your physician, insurance company, or other provider. To purchase DIY, select that option on the Plans page, at Choose Plan. If you have already purchased Fitness, Performance, or Ultimate, or a Home Kit, DIY is FREE! To enter your data, please click on the gray rectangular “Enter your own results” button in the middle top of the Bloodwork page when logged in. Please use the drop down menus to the right of the data entry field to adjust units.

We currently allow for the uploading of up to 30 biomarkers in the DIY plan. All 30 are included in our Ultimate panel offering. We are always considering the addition of new biomarkers.

In the top right corner of your screen when you are logged in, you will see a printer icon. Please click on that. You may have to configure printer settings first.

When you are on the Bloodwork page within your account, please click on the green rectangular “Table View” button in the middle top area of the page. You will then see a list of all of your blood test data sets. If you click on the magnifying glass to the far right of any of the sets of data, it will bring you to a screen in which you can edit the values for any DIY results. You cannot edit or remove results from tests at Labcorp or at-home tests.

Choosing a Plan

Please go to Choose Plan/ to see more information about our panel offerings and the biomarkers included in each one.

Thank you for your interest! A great place to start is our blog, located at http://blog.insidetracker.com/. Our past blog posts have discussed the importance of all of the biomarkers that InsideTracker measures. They also provide practical fitness and nutrition information that will help give you a roadmap to achieving your athletic and personal wellness goals.

Also, when you get your InsideTracker results, there is a blog link for each biomarker on your Bloodwork page. The blog is personalized for you based on your biomarker results, your Meal/Diet Preferences, and your settings.

InsideTracker's Basic and Advanced Home Kits enable our customers to collect their own blood samples in the comfort of their own homes. The Basic Home Kit is available anywhere in the US. Using a blood collection cassette, you nick your finger, collect 3-4 drops of blood, and then mail the sample to us. From just a few drops of blood, you receive personalized blood analysis and sophisticated recommendations for 5 essential biomarkers. Just collect the sample, seal it in the prepaid mailer, and drop it in any mailbox. For more information about the Basic Home Kit, visit the Home Kit page.

Available worldwide (except New York), the Advanced Home Kit is an exciting new InsideTracker service. Using a blood spot collection card, you nick your finger and collect a sample of several drops of blood. The Advanced Home Kit includes a prepaid 2-day UPS return shipping envelope to make it easy for you to return the sample to us. From just a small blood sample, you receive personalized blood analysis and sophisticated recommendations for 7 biomarkers key to overall well-being and performance, including cortisol, CRP, and vitamin D. Just collect your sample, seal it in the prepaid* shipping pouch, and return via UPS. For more information about the InsideTracker Advanced Home Kit, visit the Home Kit page.

*Outside of the US, you pay the cost of return shipping.

The technology used in our kits is well established, reliable, and accurate. We did a lot of testing, and found all sample results to be within 10 percent of lab blood tests, for both the Basic and Advanced Kit.

All laboratories in which analyses are completed are CLIA-certified.

  • The Ultimate Plan, our most comprehensive plan, measures 30 biomarkers to give you a deep dive into your performance and well-being. The Ultimate Plan is the only choice for consummate performers who want the information essential to achieving peak success.
  • The Performance Plan measures 20 biomarkers that give you a detailed picture of your overall fitness. Anyone who wants to optimize well-being for a longer, healthier life should choose the Performance Plan. This plan is also ideal for committed athletes looking to take their athletic performance to the next level.
  • The Fitness Plan measures 12 biomarkers that are essential for everyone striving to achieve a healthier lifestyle.
  • The DIY Plan is the option for international customers and for anyone who already has blood test data from their doctor. It’s easy to use the DIY Plan and enter your own results.
  • The Basic and Advanced Home Kits are an innovative new InsideTracker service. With the Basic Home Kit, you nick your finger in the comfort of your own home, collect 3-4 drops of blood in the special blood collection cassette, and then mail the sample to us in the prepaid mailer. It’s a great option for anyone who wants to track their progress on essential biomarkers every month. With the Advanced Home Kit, you nick your finger in the comfort of your own home, collect several drops of blood on the blood spot collection card, and then ship the sample to us in the prepaid UPS pouch. The Advanced Home Kit measures markers critical to performance. Because it is available worldwide (except New York), the Advanced Home Kit is a great option for international customers.

We are happy to assist you with upgrading at any time. Please send us an email at contactus@insidetracker.com.

InsideTracker allows you to upload blood test data provided by your doctor, life insurance company, employer, or other source. For just $49, you will receive an InsideTracker profile based on your blood test data. After purchasing the DIY plan, you will have one year in which to enter your blood test data and to view your analysis and recommendations. After that time, you will need to renew your DIY plan.

InsideTracker will generate the analysis and nutrition, lifestyle, and exercise recommendations for the most recent set of results that you enter, and will chart the change in your markers over time. Your results will also be used to learn more about you and to refine your personalized recommendations. After you have entered your results, your individualized analysis and recommendations will be available online for one year. If you have already purchased the Basic or Advanced Home Kit, or a Fitness, Performance, or Ultimate Plan, DIY is FREE!

To order a DIY plan, please go to our Plans page at Choose Plan and select DIY, the option on the left. Once you have completed your order, you will be guided through the registration process, and onto the data entry page. Please note that the units from your blood test results may differ from those in InsideTracker. Click on the drop down menu to the right of the data entry field to adjust units.

If you have already purchased another InsideTracker plan, DIY is free! You can easily add your past data by clicking on the gray rectangular “Enter your own results” button in the middle top of the Bloodwork page when logged in.

The Basic Home Kit is available anywhere in the US and enables our customers to collect their own blood samples in the comfort of their own home. Using a blood collection cassette, you nick your finger, collect 3-4 drops of blood, and then mail the sample to us. From just a few drops of blood, you receive personalized blood analysis and sophisticated recommendations for 5 essential biomarkers. Just collect the sample, seal it in the prepaid mailer, and drop it in any mailbox. For more information about the InsideTracker Basic Home Kit, visit the Home Kit page.

Available worldwide (except New York), the Advanced Home Kit is an exciting new InsideTracker service. Using a blood spot collection card, you nick your finger and collect a sample of several drops of blood. The Advanced Home Kit includes a prepaid 2-day UPS return shipping envelope to make it easy for you to return the sample to us. From just a small blood sample, you receive personalized blood analysis and sophisticated recommendations for 7 biomarkers key to overall well-being and performance, including cortisol, CRP, and vitamin D. Just collect your sample, seal it in the prepaid* shipping pouch, and return via UPS. For more information about the InsideTracker Advanced Home Kit, visit the Home Kit page.

*Outside of the US, you pay the cost of return shipping.

The Fitness Plan measures 12 biomarkers that are essential for everyone striving to achieve a healthier lifestyle. You can get tested in a state-of-the-art clinic or in the comfort of your home.

The Performance Plan measures 20 biomarkers that give you a detailed picture of your overall fitness. Anyone who wants to optimize well-being for a longer, healthier life should choose the Performance Plan. This plan is also ideal for committed athletes looking to take their athletic performance to the next level. You can get tested in a state-of-the-art clinic or in the comfort of your home.

The Ultimate Plan, our most comprehensive plan, measures 30 biomarkers to give you a deep dive into your performance and well-being. The Ultimate Plan is the only choice for consummate performers who want the information essential to achieving peak success. You can get tested in a state-of-the-art clinic or in the comfort of your home.

DIY allows you to enter blood result data from tests you completed in the past through your physician or insurance company. To purchase DIY, select that option on the Store page.

If you have already purchased Fitness, Performance, or Ultimate, DIY is FREE! To enter your data, please click on the gray rectangular “Enter your own results” button in the middle top of the Bloodwork page when logged in. Please use the drop down menus to the right of the data entry field to adjust units.

Contact Us

We welcome your comments and questions at any time. Please send an email to contactus@insidetracker.com or call us at (800) 513-2359.

We welcome your comments and questions at any time. Please send an email to contactus@insidetracker.com.

Our telephone number is (800) 513-2359.

Yes! Please go to Affilate Program to learn more about our program.

Lab Orders

Please print out your lab slip and bring that, along with your photo ID, to Labcorp. There is no additional fee required at the lab.

You may print your lab slip as many times as you need. It is attached to the email confirmation that you received after you purchased your plan(s). If you cannot find that email, please send us a message at contactus@insidetracker.com and we will be happy to send you another copy.

If you don't have the appropriate lab slip, please send us an email at contactus@insidetracker.com and we will be happy to send you the lab slip for the plan you would like to use. If you purchased 3 or more plans, you have 2 years to use them.

Science/Algorithm

All of our optimal zones and recommendations are based on peer-reviewed scientific literature that is updated on a continuous basis. Please go to Science to learn more about the science behind InsideTracker.

The InsideTracker algorithm, B.R.A.I.N (Biomarker Research Analysis Integrative Network), determines optimal zones for each of your individual biomarkers. These optimal zones are personalized based on the latest peer-reviewed scientific research, as well as on your unique demographic and lifestyle information. For example, the generic normal range for a man’s level of ferritin, a blood marker for iron, is between 30 and 400 units. However, InsideTracker recommends that an athlete in his 20s should have a more specific optimal zone of ferritin between 50 and 150 units to achieve optimal performance.

The algorithm, B.R.A.I.N (Biomarker Research Analysis Integrative Network), determines optimal zones for each of the individual biomarkers. These optimal zones are personalized based on the latest peer-reviewed scientific research, as well as on your unique demographic and lifestyle information. For example, the generic normal range for a man’s level of ferritin, a blood marker for iron, is between 30 and 400 units. InsideTracker recommends that an athlete in his 20s should have a more specific optimal zone of ferritin between 40 and 150 units to achieve optimal performance. B.R.A.I.N also suggests scientifically based nutritional interventions to optimize levels of each biomarker based on the user’s unique profile.

My Account

Please email us at contactus@insidetracker.com and we will be happy to change the email address associated with your account for you.

In order to change your settings or profile information, please log in to your account first, at Login. From the InsideTracker Home or other external pages, please click to “My Account” in the upper right corner of your screen (you can skip this step if you are already on your Bloodwork, Nutrition, or Food Basket pages). Next, click on “Settings” in the top right corner of your page. From there, you may edit any of your information. When you have finished adding to or editing your information, please click “Commit Changes” at the bottom of the page to save your changes. If you have further questions, please don’t hesitate to email us at contactus@insidetracker.com.

Please go to the password recovery page at Recovery Password, and enter your email address. From there, you will be prompted to enter your secret question. If you are having trouble, please feel free to send us an email at contactus@insidetracker.com.

If you would like to change the email address associated with your account, please send us an email at contactus@insidetracker.com.

In order to change your settings or profile information, please log in to your account first, at Login Page. From the home or other external pages, please click to “My Account” in the upper right corner of your screen (you can skip this step if you are already on your Bloodwork, Nutrition, or Food Basket pages). Next, click on “Settings” in the top right corner of your page. From there, you may edit any of your information. When you have finished adding to or editing your information, please click “Commit Changes” at the bottom of the page to save your changes. If you have further questions, please don’t hesitate to email us at contactus@insidetracker.com.

You won’t be able to log in to InsideTracker until your blood results are available. At that point, we will send you an email message alerting you that your results are available. In this email you will be prompted to click on a personalized link to create a password for InsideTracker, allowing you to log in for the first time. We recommend that you also fill in your Settings information (height, weight, exercise habits, etc.) at that time.

When appropriate, InsideTracker may recommend taking a supplement to help improve a biomarker, but we do not recommend any specific brands, and have no connection to any supplement company.

Please go to the log in page at Login Page and click on “Forgot your password?” You will be prompted to enter your email address. Alternatively, you are welcome to email us at contactus@insidetracker.com and we will be happy to assist you with re-setting your password and/or security question.

Please send us an email at contactus@insidetracker.com and we will be happy to help.

Please log in and click on the “My Account” link in the top right corner of your screen, and then click on the “Settings” link, again in the top right corner of your screen. On that page, you may update any of your profile information and preferences.

In the top right corner of your screen when you are logged in, you will see a printer icon. Please click on that. You may have to configure printer settings first.

Purchasing

At this time, InsideTracker plans are not eligible for HSA/FSA coverage.

InsideTracker plans are not currently covered by insurance.

DIY is available anywhere in the world.

The Basic Home Kit is available in all US states.

The Advanced Home Kit is available in all US states except for New York, and worldwide.

Fitness, Performance, and Ultimate Plans are available in all US states. In the states of Hawaii, Maine, Rhode Island, New York, New Jersey, North Dakota, and South Dakota, however, state regulations require an at-home or at-office blood test, for a small additional fee.

Blood Test

For Fitness, Performance and Ultimate plans, your blood analysis and InsideTracker recommendations will be available 5-7 business days after your blood draw. For the Home Kit, you will receive your results within two weeks after you mail the sample back in the prepaid envelope. We will send you an email with a personalized link to create a password and log in for the first time. If you have not received an email from us alerting you that your results are ready by these times, please email us at contactus@insidetracker.com.

Your lab slip is good for 12 months after purchase. If you purchase 3 or more plans, you have 2 years to use your lab slips.

Yes. Pregnancy may affect your biomarkers, and we take this into consideration in creating your optimal zones and recommendations. Please consult with your healthcare professional first, however.

No. You do not need insurance for the blood test, and your lab slip provides all the necessary information for Labcorp.

Please send us an email at contactus@insidetracker.com with a description of the error. Any error codes/screenshots would be helpful as well, in order for our development team to completely address the problem.

Please email us at contactus@insidetracker.com and we will be happy to take care of it for you.

Thank you for the feedback and we apologize for your dissatisfaction. Please send us an email at contactus@insidetracker.com and we will do everything we can to improve your experience.

InsideTracker welcomes your questions and comments. Please email us at contactus@insidetracker.com or call us at (800) 513-2359.

Affiliate Program

Please go to Affilate Program to learn more.